Skincare Consultations
Your Skin
Your Confidence
ABOUT
Every skincare plan at Hanné begins with a consultation and ends with a routine written for you. We hold two ranges at the clinic, The Secret Skincare and SkinCeuticals.
Bespoke Skincare, tailored to you
A Skin Consultation is exactly what it sounds like, a dedicated, one-on-one appointment with one of our Registered Nurses or Dermal Therapists, built entirely around your skin. No treatments performed. No products pushed. Just a genuine, clinically informed conversation about where your skin is right now and where you'd like it to be.
In twenty minutes, your nurse will take the time to understand your full skin history, your current routine, your concerns, and your goals. From there, a personalised skincare plan is formulated specifically for you.
It's the starting point we wish every client had. Because the right skincare routine, chosen for your skin, not a skin type on a questionnaire, makes everything else work better.
TWO ROUTESNothing is decided before we see you. Your clinician recommends the route that suits your skin, your history and how much you want to take on.
One consultation, two directions
SkinCeuticalsClinical skincare you can start the same day
SkinCeuticals grew out of antioxidant research at Duke University, and the range is organised around three ideas: prevent, protect, correct. Formulations are concentrated, stable, and made at a pH the skin can actually use.
It suits you if you want a considered routine you can begin immediately, or if you are building the fundamentals properly for the first time. An antioxidant in the morning. Sun protection every day. One targeted active at night, introduced slowly.
Stocked at the clinic. Available to take home once your plan is written.
The Secret SkincareClinical skincare you can start the same day
Where an off-the-shelf routine is not the right answer, your clinician can arrange a formulation prepared specifically for you rather than for a skin type on a questionnaire.
Nothing is decided in the room. Your clinician assesses your skin and takes a full history, and if a personalised formulation is appropriate, it is made up and delivered to the clinic. We will call you when it arrives, usually within a few days, and walk you through how to use it when you collect it.
Suitability is assessed individually. Not every skin needs this route, and we will say so if yours does not.
What to expect
Skincare Consultation | 20 minutes
Book your consultation
Book your 20-minute consultation online. You'll receive a short skin questionnaire to complete beforehand — covering your current routine, concerns, skin history, and goals. This lets your clinician prepare properly so your time together is focused entirely on you, not paperwork.
Your skin assessed
Your clinician will conduct a visual skin assessment and discuss your completed questionnaire in depth. Together you'll identify your primary skin concerns, explore what's working in your current routine, and clarify exactly what you want to achieve. This is a genuine conversation — questions are encouraged.
Your plan, delivered
Your skincare plan is formulated by your clinician following your consultation and either prepared in clinic with SkinCeuticals or prepared by The Secret Skincare (delays occur as it has to be delivered to the clinic for you to collect). Your plan includes product recommendations, a step-by-step routine, and guidance on how and when to use each product.
Generic skincare is built for everyone, which means it's built for no one.
Start your journey to healthier, more radiant skin.
What you receive
Your personalised skin plan
Everything that comes out of your consultation is tailored specifically to your skin — not to a skin type, not to a trend, and not to what's most popular right now. Your nurse takes what they've heard and seen and translates it into a practical, achievable plan that you can actually follow.
01. A written skincare routine
A clear, step-by-step morning and evening routine — specifically sequenced for your skin and the products recommended for you. No guesswork, no conflicting advice.
02. Clinically selected product recommendations
Products chosen for your specific concerns, skin type, sensitivities, and budget. Your nurse will explain what each one does and why it's been selected for you.
03. Usage guidance & layering instructions
When to use what, how much to apply, what to avoid combining — the practical detail that makes the difference between a routine that works and one that doesn't.
04. Treatment recommendations (if relevant)
Where in-clinic treatments could complement your at-home routine, your nurse will note these — with no pressure to proceed. This is information, not a sales funnel.
LET’S GET STARTED
Our team is ready to provide the attention, care, and expertise you deserve.
